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CASE 1:
When you place an order, all information related to your order will be sent to the email of your user account. Check if you have our emails in your spam or trash folder for future emails.
Likewise, you can make the bank transfer to the following bank account:
Beneficiary name: FCAV ONLINE S.L
IBAN: ES04 0049 0520 3129 1043 5671
BIC: BSCHESMMXXX
Banking entity: BANCO SANTANDER
In the details section, please add your order number as well as your name.
Email: cs@fincacanariascbd.com
Phone: 638388593
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If your query is very urgent you can always call our office during business hours (8:00 a.m. to 5:30 p.m.)